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Telehealth

  • Telehealth Access is Crucial to Mental Health Care for People with Employer-Sponsored Insurance

    Tags: Mental Health and Substance Use, Telehealth
    Telehealth Access is Crucial to Mental Health Care for People with Employer-Sponsored Insurance
    Bianca Silva, Jessica Chang, Katie Martin, Yuvraj Pathak, and Marissa Myers
    February 3, 2025

    The Health Care Cost Institute (HCCI), in collaboration with West Health, conducted an analysis on the use of telehealth mental health services among people with employer-sponsored insurance (ESI). We found that telehealth played an outsized role in the delivery of mental health services starting in 2020, with over 40% of mental health visits occurring via telehealth from…

    Read more: Telehealth Access is Crucial to Mental Health Care for People with Employer-Sponsored Insurance
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  • Trends in Asynchronous Health Communication

    Tags: ESI, Telehealth
    Trends in Asynchronous Health Communication
    John Hargraves and Linsay Sarfo
    August 4, 2023

    The COVID-19 pandemic led to an increase in the use of telehealth services and online asynchronous health communication, commonly referred to as emails. These tools allow patients to ask their physicians and other clinicians questions regarding medication changes, symptoms, and to check in regarding management of chronic conditions. In March 2020, CMS expanded Medicare telehealth…

    Read more: Trends in Asynchronous Health Communication
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  • Psychiatric Services: Telehealth Delivery of Mental Health Services: An Analysis of Private Insurance Claims Data in the United States

    Tags: Commercially Insured, Mental Health and Substance Use, Telehealth
    Psychiatric Services: Telehealth Delivery of Mental Health Services: An Analysis of Private Insurance Claims Data in the United States
    Fernando Wilson, Sankeerth Rampa, Kate Trout, Jim Stimpson
    September 1, 2017

    ABSTRACT:  Objective: This study characterizes telehealth claims for mental health and substance abuse (MH/SA) services by using national private claims data. Methods: Telehealth-related mental health service claims were identified with private claims data from 2009 to 2013. These data—provided by the Health Care Cost Institute—included claims from Aetna, Humana, and UnitedHealth for more than 50 million individuals…

    Read more: Psychiatric Services: Telehealth Delivery of Mental Health Services: An Analysis of Private Insurance Claims Data in the United States
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  • Journal of Telemedicine and Telecare: Reimbursements for telehealth services are likely to be lower than non-telehealth services in the United States

    Tags: Commercially Insured, Peer Reviewed Journals, Telehealth
    Journal of Telemedicine and Telecare: Reimbursements for telehealth services are likely to be lower than non-telehealth services in the United States
    Fernando Wilson, Sankeerth Rampa, Kate Trout, Jim Stimpson
    June 3, 2016

    ABSTRACT: Telehealth technologies promise to increase access to care, particularly in underserved communities. However, little is known about how private payer reimbursements vary between telehealth and non-telehealth services. We use the largest private claims database in the United States provided by the Health Care Cost Institute to identify telehealth claims and compare average reimbursements to non-telehealth…

    Read more: Journal of Telemedicine and Telecare: Reimbursements for telehealth services are likely to be lower than non-telehealth services in the United States
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  • An Examination of Private Payer Reimbursements to Primary Care Providers for Healthcare Services Using Telehealth, United States 2009-2013

    Tags: Primary Care, Telehealth
    An Examination of Private Payer Reimbursements to Primary Care Providers for Healthcare Services Using Telehealth, United States 2009-2013
    Fernando A. Wilson, PhD, Kate Trout, MPH, Sankeerth Rampa, MBA MHA, Jim P. Stimpson, PhD
    February 1, 2016

    This issue brief, in partnership with the National Academy for State Health Policy,  reports on reimbursement to primary care provides for health care services using telehealth.  Key findings include:  • Half of telehealth-related state policies were implemented in the last five years.• Although many states permit reimbursements for telehealth services, only seven states have passed statutes mandating parity with reimbursements…

    Read more: An Examination of Private Payer Reimbursements to Primary Care Providers for Healthcare Services Using Telehealth, United States 2009-2013
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